Puppet vs Simple It Helpdesk
A side-by-side look at Puppet and Simple It Helpdesk. For an in-depth review of either product, follow the links below.
Puppet
Network & Admin
Puppet is an open source configuration management and automation tool. It helps system administrators manage IT infrastructure by automating repetitive tasks, enforcing desired state configuration, and increasing efficiency.
configuration-managementautomationinfrastructure-automation
Simple It Helpdesk
Business & Commerce
Simple It Helpdesk is an easy to use help desk and customer service software. It allows companies to track, manage, and solve customer issues with email ticketing and a knowledge base. Key features include email automation, SLAs and reminders, canned responses, and custom ticket fields and views.
help-deskticketingknowledge-baseemail-automationslasreminders
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