Qualaroo vs UserVoice

Struggling to choose between Qualaroo and UserVoice? Both products offer unique advantages, making it a tough decision.

Qualaroo is a Online Services solution with tags like survey, feedback, user-experience, customer-satisfaction.

It boasts features such as Surveys, Polls, NPS, Heatmaps, Session Recordings, Funnels and pros including Easy to use interface, Integrates with many platforms, Good analytics and reporting, Can target surveys to specific users.

On the other hand, UserVoice is a Business & Commerce product tagged with feedback, helpdesk, analytics.

Its standout features include Idea forums, Helpdesk ticketing, Customer support analytics, Feedback collection, Bug reporting, Feature requests, and it shines with pros like Easy to set up and use, Good integration options, Scales well for large companies, Good analytics and reporting, Improves customer engagement.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Qualaroo

Qualaroo

Qualaroo is a user experience research and survey tool that allows websites to gather customer feedback through surveys, polls, and NPS ratings. It provides insights to improve conversion rates, retention, and satisfaction.

Categories:
survey feedback user-experience customer-satisfaction

Qualaroo Features

  1. Surveys
  2. Polls
  3. NPS
  4. Heatmaps
  5. Session Recordings
  6. Funnels

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Integrates with many platforms

Good analytics and reporting

Can target surveys to specific users

Cons

Limited free plan

Can get expensive for larger businesses

Lacks some advanced features of competitors


UserVoice

UserVoice

UserVoice is a customer feedback and helpdesk software that allows companies to collect feature requests, bug reports, and feedback from customers. It includes capabilities like idea forums, helpdesk ticketing, customer support analytics, and more.

Categories:
feedback helpdesk analytics

UserVoice Features

  1. Idea forums
  2. Helpdesk ticketing
  3. Customer support analytics
  4. Feedback collection
  5. Bug reporting
  6. Feature requests

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to set up and use

Good integration options

Scales well for large companies

Good analytics and reporting

Improves customer engagement

Cons

Can get expensive for larger teams

Limited customization options

Mobile app needs improvement

Steep learning curve initially