Remote Desktop Connection vs GoTo Resolve

Struggling to choose between Remote Desktop Connection and GoTo Resolve? Both products offer unique advantages, making it a tough decision.

Remote Desktop Connection is a Remote Work & Education solution with tags like remote-desktop, remote-access, remote-control, vnc, rdp.

It boasts features such as Remote access and control of another computer, Secure connection with encryption, File transfer between connected computers, Audio and video streaming, Clipboard sharing, Printer and device sharing, Multi-monitor support, Automatic reconnection and pros including Included with Windows operating systems at no additional cost, Provides secure remote access and control, Allows for remote collaboration and support, Efficient for tasks that require direct access to a remote computer.

On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.