RemoteOS vs GoTo Resolve

Struggling to choose between RemoteOS and GoTo Resolve? Both products offer unique advantages, making it a tough decision.

RemoteOS is a Remote Work & Education solution with tags like remote-access, screen-sharing, file-transfer.

It boasts features such as Remote desktop access, File transfer, Screen sharing, Remote printing, Chat, VPN access and pros including Easy to use interface, Cross-platform support, Secure encrypted connections, Mobile app available, Affordable pricing.

On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

Feature	RemoteOS	GoTo Resolve
Overall Score	N/A	N/A
Primary Category	Remote Work & Education	Business & Commerce

Product Overview

RemoteOS

Description: RemoteOS is a remote access software that allows users to connect to and take control of another computer over the internet. It provides features like file transfer, screen sharing, remote printing, and more.

GoTo Resolve

Description: GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Key Features Comparison

RemoteOS Features

• Remote desktop access
• File transfer
• Screen sharing
• Remote printing
• Chat
• VPN access

GoTo Resolve Features

• Ticket management
• SLA management
• Asset tracking
• Knowledge base
• Reporting and analytics
• Automation and workflows
• Self-service portal
• Integration with other tools

Pros & Cons Analysis

RemoteOS

Pros

• Easy to use interface
• Cross-platform support
• Secure encrypted connections
• Mobile app available
• Affordable pricing

Cons

• Can be slow over poor connections
• Limited customization options
• Free version has restrictions
• Requires installation on both computers

GoTo Resolve

Pros

• Intuitive and easy to use interface
• Robust ticket management capabilities
• Powerful automation features
• Good knowledge base and self-service options
• Flexible pricing options

Cons

• Mobile app could be better
• Setup and configuration can be complex initially
• Reporting is not as customizable as some competitors
• Lacks native social media integration

Pricing Comparison

RemoteOS

• Freemium
• Subscription-Based

GoTo Resolve

• Freemium
• Subscription-Based