
Description: ResponseTek is a customer experience management software that helps companies collect feedback across all customer touchpoints. It provides tools like online surveys, text analytics, and social media monitoring to gather insights and take actions on customer feedback.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: Clarabridge is a customer experience management software that helps businesses gather feedback from customers across various channels like phone calls, surveys, social media, etc. It uses AI and text analytics to analyze the unstructured feedback and provide insights to improve customer satisfaction.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API