Responster vs UserVoice

Struggling to choose between Responster and UserVoice? Both products offer unique advantages, making it a tough decision.

Responster is a Business & Commerce solution with tags like survey, form-builder, analytics, feedback.

It boasts features such as Drag-and-drop survey builder, Customizable themes, Real-time response analytics, Integrations with Salesforce, MailChimp, Slack, Skip logic and branching, Custom reporting, Anonymous survey links, Multi-language support and pros including Intuitive interface, Great for gathering customer feedback, Robust analytics and reporting, Good value for money, Great customer support.

On the other hand, UserVoice is a Business & Commerce product tagged with feedback, helpdesk, analytics.

Its standout features include Idea forums, Helpdesk ticketing, Customer support analytics, Feedback collection, Bug reporting, Feature requests, and it shines with pros like Easy to set up and use, Good integration options, Scales well for large companies, Good analytics and reporting, Improves customer engagement.

Feature	Responster	UserVoice
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Responster

Description: Responster is a survey and form building software that allows users to easily create online surveys, questionnaires, polls and forms to collect feedback and data. It has drag and drop form building, customizable themes, real-time response analytics and integrates with popular software like Salesforce, MailChimp, and Slack.

UserVoice

Description: UserVoice is a customer feedback and helpdesk software that allows companies to collect feature requests, bug reports, and feedback from customers. It includes capabilities like idea forums, helpdesk ticketing, customer support analytics, and more.

Key Features Comparison

Responster Features

• Drag-and-drop survey builder
• Customizable themes
• Real-time response analytics
• Integrations with Salesforce, MailChimp, Slack
• Skip logic and branching
• Custom reporting
• Anonymous survey links
• Multi-language support

UserVoice Features

• Idea forums
• Helpdesk ticketing
• Customer support analytics
• Feedback collection
• Bug reporting
• Feature requests

Pros & Cons Analysis

Responster

Pros

• Intuitive interface
• Great for gathering customer feedback
• Robust analytics and reporting
• Good value for money
• Great customer support

Cons

• Can be pricey for smaller businesses
• Advanced features require higher tier plans
• Mobile app could be better
• Occasional bugs

UserVoice

Pros

• Easy to set up and use
• Good integration options
• Scales well for large companies
• Good analytics and reporting
• Improves customer engagement

Cons

• Can get expensive for larger teams
• Limited customization options
• Mobile app needs improvement
• Steep learning curve initially

Pricing Comparison

Responster

• Freemium
• Subscription-Based

UserVoice

• Freemium
• Subscription-Based