reviews.io vs Trustpilot

Struggling to choose between reviews.io and Trustpilot? Both products offer unique advantages, making it a tough decision.

reviews.io is a Business & Commerce solution with tags like reviews, testimonials, customer-feedback, reputation-management.

It boasts features such as Collect reviews from various sources like email, SMS, website forms, Curate and moderate reviews before publishing, Analyze reviews with sentiment analysis, topic clustering, Showcase reviews on website, Google, Facebook, Instagram, Respond to reviews publicly or privately, Integrations with ecommerce platforms like Shopify, WooCommerce, Review widgets for embedding on any webpage, Review API to display reviews anywhere and pros including Easy review collection from multiple sources, Powerful moderation and curation tools, Insightful review analytics, Flexible review display options, Helps build social proof and trust.

On the other hand, Trustpilot is a Business & Commerce product tagged with reviews, ratings, reputation-management, customer-feedback.

Its standout features include Allows consumers to leave reviews and ratings for businesses, Businesses can respond to reviews and manage their reputation, Consumers can share reviews on social media, Businesses can collect and analyze customer feedback, Review widget can be embedded on business websites, Mobile apps for consumers and businesses, and it shines with pros like Helps build trust and social proof for businesses, Provides marketplace transparency for consumers, User-friendly interface, Detailed analytics and insights, Integrates with other platforms.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

reviews.io

reviews.io

reviews.io is a customer review management platform that helps businesses collect, curate, and display customer reviews on their website or other marketing channels. It allows capturing reviews from various sources, analyzing review data, identifying key topics, responding publicly or privately, and showcasing authentic reviews.

Categories:
reviews testimonials customer-feedback reputation-management

Reviews.io Features

  1. Collect reviews from various sources like email, SMS, website forms
  2. Curate and moderate reviews before publishing
  3. Analyze reviews with sentiment analysis, topic clustering
  4. Showcase reviews on website, Google, Facebook, Instagram
  5. Respond to reviews publicly or privately
  6. Integrations with ecommerce platforms like Shopify, WooCommerce
  7. Review widgets for embedding on any webpage
  8. Review API to display reviews anywhere

Pricing

  • Free
  • Subscription-Based

Pros

Easy review collection from multiple sources

Powerful moderation and curation tools

Insightful review analytics

Flexible review display options

Helps build social proof and trust

Cons

Can be complex for basic needs

Limited customization options

Additional fees for some features


Trustpilot

Trustpilot

Trustpilot is an online review platform where customers can leave reviews and ratings for businesses. Businesses can claim their Trustpilot profile to respond to reviews and manage their online reputation.

Categories:
reviews ratings reputation-management customer-feedback

Trustpilot Features

  1. Allows consumers to leave reviews and ratings for businesses
  2. Businesses can respond to reviews and manage their reputation
  3. Consumers can share reviews on social media
  4. Businesses can collect and analyze customer feedback
  5. Review widget can be embedded on business websites
  6. Mobile apps for consumers and businesses

Pricing

  • Freemium
  • Subscription-Based

Pros

Helps build trust and social proof for businesses

Provides marketplace transparency for consumers

User-friendly interface

Detailed analytics and insights

Integrates with other platforms

Cons

Potential for fake or biased reviews

Hard to remove fraudulent reviews

Some features are only available on paid plans

May require extra work to manage incoming reviews