RustDesk vs FixMe.IT

Struggling to choose between RustDesk and FixMe.IT? Both products offer unique advantages, making it a tough decision.

RustDesk is a Remote Work & Education solution with tags like remote-desktop, file-transfer, screen-sharing, remote-access, open-source.

It boasts features such as Remote desktop access, File transfer, Audio/video chat, Multiple monitor support, End-to-end encryption, Cross-platform - Windows, Linux, macOS, Open source and pros including Free and open source, Easy to set up and use, Fast and responsive remote desktop, Secure encryption, Active development and community.

On the other hand, FixMe.IT is a Business & Commerce product tagged with service-desk, asset-management, ticketing, resource-planning, change-management, knowledge-base.

Its standout features include Incident management, Problem management, Change management, Release management, Service request management, Knowledge base, Asset management, Configuration management, Reporting and analytics, and it shines with pros like Easy to use interface, Customizable workflows, Robust access control, Native mobile apps, Integration with popular apps, Self-service portal.

Feature	RustDesk	FixMe.IT
Overall Score	N/A	N/A
Primary Category	Remote Work & Education	Business & Commerce

Product Overview

RustDesk

Description: RustDesk is an open-source remote desktop software that allows users to securely access other computers over the internet. It offers features like file transfer, audio/video chatting, and support for multiple monitors.

FixMe.IT

Description: FixMe.IT is an IT service desk and asset management software. It provides ticketing, resource planning, change management, and knowledge base capabilities for managing IT operations and providing internal support.

Key Features Comparison

RustDesk Features

• Remote desktop access
• File transfer
• Audio/video chat
• Multiple monitor support
• End-to-end encryption
• Cross-platform - Windows, Linux, macOS
• Open source

FixMe.IT Features

• Incident management
• Problem management
• Change management
• Release management
• Service request management
• Knowledge base
• Asset management
• Configuration management
• Reporting and analytics

Pros & Cons Analysis

RustDesk

Pros

• Free and open source
• Easy to set up and use
• Fast and responsive remote desktop
• Secure encryption
• Active development and community

Cons

• Limited to 1:1 connections
• No mobile apps
• Fewer features than paid alternatives

FixMe.IT

Pros

• Easy to use interface
• Customizable workflows
• Robust access control
• Native mobile apps
• Integration with popular apps
• Self-service portal

Cons

• Can be pricey for small teams
• Limited custom code extensibility
• Third-party integrations cost extra

Pricing Comparison

RustDesk

• Free
• Open Source

FixMe.IT

• Subscription-Based