RustDesk vs FixMe.IT

Struggling to choose between RustDesk and FixMe.IT? Both products offer unique advantages, making it a tough decision.

RustDesk is a Remote Work & Education solution with tags like remote-desktop, file-transfer, screen-sharing, remote-access, open-source.

It boasts features such as Remote desktop access, File transfer, Audio/video chat, Multiple monitor support, End-to-end encryption, Cross-platform - Windows, Linux, macOS, Open source and pros including Free and open source, Easy to set up and use, Fast and responsive remote desktop, Secure encryption, Active development and community.

On the other hand, FixMe.IT is a Business & Commerce product tagged with service-desk, asset-management, ticketing, resource-planning, change-management, knowledge-base.

Its standout features include Incident management, Problem management, Change management, Release management, Service request management, Knowledge base, Asset management, Configuration management, Reporting and analytics, and it shines with pros like Easy to use interface, Customizable workflows, Robust access control, Native mobile apps, Integration with popular apps, Self-service portal.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

RustDesk

RustDesk

RustDesk is an open-source remote desktop software that allows users to securely access other computers over the internet. It offers features like file transfer, audio/video chatting, and support for multiple monitors.

Categories:
Remote Work & Education Remote Desktop
remote-desktop file-transfer screen-sharing remote-access open-source

RustDesk Features

  1. Remote desktop access
  2. File transfer
  3. Audio/video chat
  4. Multiple monitor support
  5. End-to-end encryption
  6. Cross-platform - Windows, Linux, macOS
  7. Open source

Pricing

  • Free
  • Open Source

Pros

Free and open source

Easy to set up and use

Fast and responsive remote desktop

Secure encryption

Active development and community

Cons

Limited to 1:1 connections

No mobile apps

Fewer features than paid alternatives

FixMe.IT

FixMe.IT

FixMe.IT is an IT service desk and asset management software. It provides ticketing, resource planning, change management, and knowledge base capabilities for managing IT operations and providing internal support.

Categories:
Business & Commerce It Management
service-desk asset-management ticketing resource-planning change-management knowledge-base

FixMe.IT Features

  1. Incident management
  2. Problem management
  3. Change management
  4. Release management
  5. Service request management
  6. Knowledge base
  7. Asset management
  8. Configuration management
  9. Reporting and analytics

Pricing

  • Subscription-Based

Pros

Easy to use interface

Customizable workflows

Robust access control

Native mobile apps

Integration with popular apps

Self-service portal

Cons

Can be pricey for small teams

Limited custom code extensibility

Third-party integrations cost extra