Salesforce vs Impact CRM

Struggling to choose between Salesforce and Impact CRM? Both products offer unique advantages, making it a tough decision.

Salesforce is a Business & Commerce solution with tags like crm, saas, cloud.

It boasts features such as Contact Management, Lead Management, Opportunity Management, Sales Forecasting, Marketing Automation, Customer Service, Analytics and Reporting, App Development Platform, 3rd Party Integrations and pros including User friendly interface, Highly customizable, Robust API for integrations, Powerful mobile app, Detailed analytics and reporting, Secure and reliable, Regular feature updates, Strong ecosystem of partners and developers.

On the other hand, Impact CRM is a Business & Commerce product tagged with contact-management, pipeline-tracking, task-automation, reporting, small-business.

Its standout features include Contact management, Pipeline tracking, Task automation, Reporting, Email integration, Calendar integration, Mobile app, and it shines with pros like Easy to use, Affordable pricing, Customizable features, Good customer support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Salesforce

Salesforce

Salesforce is a leading customer relationship management (CRM) platform that helps businesses manage customer data, track sales opportunities, forecast revenue, and automate marketing campaigns. It is cloud-based, customizable, and accessible from any device.

Categories:
Business & Commerce Crm
crm saas cloud

Salesforce Features

  1. Contact Management
  2. Lead Management
  3. Opportunity Management
  4. Sales Forecasting
  5. Marketing Automation
  6. Customer Service
  7. Analytics and Reporting
  8. App Development Platform
  9. 3rd Party Integrations

Pricing

  • Subscription-Based

Pros

User friendly interface

Highly customizable

Robust API for integrations

Powerful mobile app

Detailed analytics and reporting

Secure and reliable

Regular feature updates

Strong ecosystem of partners and developers

Cons

Can be expensive for smaller businesses

Steep learning curve

Potential for cluttered interface

Limitations with open source version

Dependence on internet connection

Impact CRM

Impact CRM

Impact CRM is an easy-to-use customer relationship management platform designed for small businesses. It includes features like contact management, pipeline tracking, task automation, and reporting.

Categories:
Business & Commerce Crm
contact-management pipeline-tracking task-automation reporting small-business

Impact CRM Features

  1. Contact management
  2. Pipeline tracking
  3. Task automation
  4. Reporting
  5. Email integration
  6. Calendar integration
  7. Mobile app

Pricing

  • Subscription-Based

Pros

Easy to use

Affordable pricing

Customizable features

Good customer support

Cons

Limited integrations with other software

May lack advanced features for larger businesses

Some users reported performance issues