Screenleap vs GoTo Resolve

Struggling to choose between Screenleap and GoTo Resolve? Both products offer unique advantages, making it a tough decision.

Screenleap is a Remote Work & Education solution with tags like screen-sharing, remote-desktop, web-conferencing, collaboration.

It boasts features such as Real-time screen sharing, Remote desktop control, Annotation tools, Chat, Recording, Custom branding, API integration and pros including Easy to use, Affordable pricing, No download required, Works on all devices, Secure encrypted connections, Integrates with popular apps.

On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Screenleap

Screenleap

Screenleap is a screen sharing and remote access software that allows users to share their screen with others in real-time over the internet. It can be used for remote support, presentations, team collaboration and more.

Categories:
screen-sharing remote-desktop web-conferencing collaboration

Screenleap Features

  1. Real-time screen sharing
  2. Remote desktop control
  3. Annotation tools
  4. Chat
  5. Recording
  6. Custom branding
  7. API integration

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use

Affordable pricing

No download required

Works on all devices

Secure encrypted connections

Integrates with popular apps

Cons

Limited free version

No mobile apps

Fewer features than some competitors


GoTo Resolve

GoTo Resolve

GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Categories:
help-desk it-support ticket-management slas asset-tracking knowledge-base

GoTo Resolve Features

  1. Ticket management
  2. SLA management
  3. Asset tracking
  4. Knowledge base
  5. Reporting and analytics
  6. Automation and workflows
  7. Self-service portal
  8. Integration with other tools

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive and easy to use interface

Robust ticket management capabilities

Powerful automation features

Good knowledge base and self-service options

Flexible pricing options

Cons

Mobile app could be better

Setup and configuration can be complex initially

Reporting is not as customizable as some competitors

Lacks native social media integration