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Simple It Helpdesk vs Snipe-IT

A side-by-side look at Simple It Helpdesk and Snipe-IT. For an in-depth review of either product, follow the links below.

Simple It Helpdesk

Simple It Helpdesk

Business & Commerce

Simple It Helpdesk is an easy to use help desk and customer service software. It allows companies to track, manage, and solve customer issues with email ticketing and a knowledge base. Key features include email automation, SLAs and reminders, canned responses, and custom ticket fields and views.

help-deskticketingknowledge-baseemail-automationslasreminders
Snipe-IT

Snipe-IT

Network & Admin

Snipe-IT is an open source IT asset management software. It helps organizations track hardware and software assets including serial numbers, purchase dates, locations, status, and assignment history.

asset-trackinghardware-managementsoftware-managementopen-source