Slimstat Analytics vs Keitaro Tracker

Struggling to choose between Slimstat Analytics and Keitaro Tracker? Both products offer unique advantages, making it a tough decision.

Slimstat Analytics is a Business & Commerce solution with tags like analytics, tracking, web-traffic.

It boasts features such as Real-time visitor tracking, Heatmaps, Customizable dashboards, In-depth visitor profiles, Geolocation tracking, Referrer tracking, Search query tracking, Customizable reports, Access logs, Site overlay tool, Event tracking and pros including Lightweight and fast, Open source and free, Detailed visitor analytics, Customizable dashboards and reports, Real-time activity tracking, Works with shared hosting.

On the other hand, Keitaro Tracker is a Business & Commerce product tagged with ticket-management, help-desk, customer-support.

Its standout features include Ticket management, SLA enforcement, Self-service portal, Knowledge base, User roles and permissions, Email piping, REST API, and it shines with pros like Open source and free, Easy to set up and use, Good for small to midsize teams, Customizable and extensible.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Slimstat Analytics

Slimstat Analytics

Slimstat Analytics is a lightweight open-source web analytics software that tracks detailed visitor activity on websites. It captures information like IP addresses, geographic locations, referer URLs, search queries, and more.

Categories:
analytics tracking web-traffic

Slimstat Analytics Features

  1. Real-time visitor tracking
  2. Heatmaps
  3. Customizable dashboards
  4. In-depth visitor profiles
  5. Geolocation tracking
  6. Referrer tracking
  7. Search query tracking
  8. Customizable reports
  9. Access logs
  10. Site overlay tool
  11. Event tracking

Pricing

  • Open Source

Pros

Lightweight and fast

Open source and free

Detailed visitor analytics

Customizable dashboards and reports

Real-time activity tracking

Works with shared hosting

Cons

Lacks support and documentation

Difficult initial setup

Requires technical knowledge to customize

Basic compared to enterprise tools

No mobile app


Keitaro Tracker

Keitaro Tracker

Keitaro Tracker is an open source ticket support system and help desk software. It allows companies to provide customer support and manage internal ticketing systems through features like ticket management, SLA enforcement, self-service portal, and more.

Categories:
ticket-management help-desk customer-support

Keitaro Tracker Features

  1. Ticket management
  2. SLA enforcement
  3. Self-service portal
  4. Knowledge base
  5. User roles and permissions
  6. Email piping
  7. REST API

Pricing

  • Open Source

Pros

Open source and free

Easy to set up and use

Good for small to midsize teams

Customizable and extensible

Cons

Lacks some advanced features of paid options

Limited reporting capabilities

Can be slow with large volumes of tickets