Smartsupp vs Chaport
Struggling to choose between Smartsupp and Chaport? Both products offer unique advantages, making it a tough decision.
Smartsupp is a Online Services solution with tags like chat, live-chat, customer-service, analytics.
It boasts features such as Real-time chat, Co-browsing, Visitor tracking, Chatbots, Knowledge base, Ticket management, Live chat transcripts, Canned responses, Visitor profiles, Real-time analytics and pros including Easy to use, Great for small businesses, Affordable pricing, Good integration options, Good customer support.
On the other hand, Chaport is a Online Services product tagged with chat, chatbot, live-chat, analytics, realtime.
Its standout features include Unlimited agents, Canned responses, Chatbot integration, File sharing, Real-time analytics, and it shines with pros like Easy to use interface, Integrates with popular CRM and helpdesk tools, Provides detailed analytics and reports.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
Smartsupp
Smartsupp is a customer support software that allows companies to communicate with website visitors in real-time via chat, audio/video calls, and co-browsing. It offers features like automated greetings, proactive chat invitations, real-time visitor tracking, and analytics.
Categories:
Smartsupp Features
- Real-time chat
- Co-browsing
- Visitor tracking
- Chatbots
- Knowledge base
- Ticket management
- Live chat transcripts
- Canned responses
- Visitor profiles
- Real-time analytics
Pricing
- Freemium
- Subscription-Based
Pros
Cons
Chaport
Chaport is a live chat and chatbot software that allows businesses to communicate with website visitors in real-time. It provides features like unlimited agents, canned responses, chatbot integration, file sharing, and real-time analytics.
Categories:
Chaport Features
- Unlimited agents
- Canned responses
- Chatbot integration
- File sharing
- Real-time analytics
Pricing
- Subscription-Based