Smartsupp vs Comm100 Live Chat
Struggling to choose between Smartsupp and Comm100 Live Chat? Both products offer unique advantages, making it a tough decision.
Smartsupp is a Online Services solution with tags like chat, live-chat, customer-service, analytics.
It boasts features such as Real-time chat, Co-browsing, Visitor tracking, Chatbots, Knowledge base, Ticket management, Live chat transcripts, Canned responses, Visitor profiles, Real-time analytics and pros including Easy to use, Great for small businesses, Affordable pricing, Good integration options, Good customer support.
On the other hand, Comm100 Live Chat is a Social & Communications product tagged with live-chat, customer-service, help-desk, email-management, realtime-communication.
Its standout features include Real-time live chat, Chatbot automation, Visitor monitoring, Chat transfer, Chat surveys, Chat templates, Customizable chat widget, Agent collaboration, Reporting and analytics, and it shines with pros like Easy to use interface, Comprehensive features, Good value for money, Great customer support, Highly customizable.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
Smartsupp
Smartsupp is a customer support software that allows companies to communicate with website visitors in real-time via chat, audio/video calls, and co-browsing. It offers features like automated greetings, proactive chat invitations, real-time visitor tracking, and analytics.
Categories:
Smartsupp Features
- Real-time chat
- Co-browsing
- Visitor tracking
- Chatbots
- Knowledge base
- Ticket management
- Live chat transcripts
- Canned responses
- Visitor profiles
- Real-time analytics
Pricing
- Freemium
- Subscription-Based
Pros
Cons
Comm100 Live Chat
Comm100 Live Chat is a customer service software that provides live chat, email management, and help desk features for companies to communicate with customers in real-time. It's an easy-to-use and customizable solution for small businesses.
Categories:
Comm100 Live Chat Features
- Real-time live chat
- Chatbot automation
- Visitor monitoring
- Chat transfer
- Chat surveys
- Chat templates
- Customizable chat widget
- Agent collaboration
- Reporting and analytics
Pricing
- Freemium
- Subscription-Based