Smartsupp vs Lime Talk
Struggling to choose between Smartsupp and Lime Talk? Both products offer unique advantages, making it a tough decision.
Smartsupp is a Online Services solution with tags like chat, live-chat, customer-service, analytics.
It boasts features such as Real-time chat, Co-browsing, Visitor tracking, Chatbots, Knowledge base, Ticket management, Live chat transcripts, Canned responses, Visitor profiles, Real-time analytics and pros including Easy to use, Great for small businesses, Affordable pricing, Good integration options, Good customer support.
On the other hand, Lime Talk is a Social & Communications product tagged with opensource, selfhosted, video-chat, screen-sharing, messaging, security, privacy.
Its standout features include HD video conferencing, Screen sharing, Messaging, Virtual backgrounds, End-to-end encryption, and it shines with pros like Open source, Self-hosted, Focus on privacy and security, Free and customizable.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
Smartsupp
Smartsupp is a customer support software that allows companies to communicate with website visitors in real-time via chat, audio/video calls, and co-browsing. It offers features like automated greetings, proactive chat invitations, real-time visitor tracking, and analytics.
Categories:
Smartsupp Features
- Real-time chat
- Co-browsing
- Visitor tracking
- Chatbots
- Knowledge base
- Ticket management
- Live chat transcripts
- Canned responses
- Visitor profiles
- Real-time analytics
Pricing
- Freemium
- Subscription-Based
Pros
Cons
Lime Talk
Lime Talk is an open-source, self-hosted alternative to Zoom and Skype focused on security and privacy. It supports HD video conferencing, screen sharing, messaging, virtual backgrounds and other standard features expected of a video chat app.
Categories:
Lime Talk Features
- HD video conferencing
- Screen sharing
- Messaging
- Virtual backgrounds
- End-to-end encryption
Pricing
- Open Source
- Self-Hosted