Solve360 vs TealCRM

Struggling to choose between Solve360 and TealCRM? Both products offer unique advantages, making it a tough decision.

Solve360 is a Business & Commerce solution with tags like customer-service, ticketing, omnichannel, live-chat.

It boasts features such as Unified inbox, Omnichannel support, SLA management, Knowledge base, Ticketing system, Real-time analytics, Customer segmentation, Automation workflows and pros including Intuitive interface, Scalable, Integrates with CRM, Mobile access, Customizable.

On the other hand, TealCRM is a Business & Commerce product tagged with crm, contact-management, lead-tracking, marketing-automation.

Its standout features include Contact Management, Lead and Opportunity Tracking, Sales Pipeline Management, Marketing Automation, Email Integration, Reporting and Dashboards, Mobile Access, Calendar and Activity Scheduling, Custom Fields and Layouts, and it shines with pros like Free and open source, Easy to use interface, Customizable features, Integrates with popular apps, Scales with business growth.

Feature	Solve360	TealCRM
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Solve360

Description: Solve360 is a cloud-based customer service software that helps companies deliver omnichannel customer support. It allows managing customer queries across multiple channels like email, live chat, social media from a unified inbox.

TealCRM

Description: TealCRM is an open-source customer relationship management (CRM) software designed for small and medium-sized businesses. It features tools for contact and account management, sales tracking and reporting, marketing automation, and more.

Key Features Comparison

Solve360 Features

• Unified inbox
• Omnichannel support
• SLA management
• Knowledge base
• Ticketing system
• Real-time analytics
• Customer segmentation
• Automation workflows

TealCRM Features

• Contact Management
• Lead and Opportunity Tracking
• Sales Pipeline Management
• Marketing Automation
• Email Integration
• Reporting and Dashboards
• Mobile Access
• Calendar and Activity Scheduling
• Custom Fields and Layouts

Pros & Cons Analysis

Solve360

Pros

• Intuitive interface
• Scalable
• Integrates with CRM
• Mobile access
• Customizable

Cons

• Steep learning curve
• Limited custom reporting
• Third-party integrations can be tricky
• Lacks phone support

TealCRM

Pros

• Free and open source
• Easy to use interface
• Customizable features
• Integrates with popular apps
• Scales with business growth

Cons

• Limited support options
• Less features than paid CRM options
• May require developer skills for advanced customization
• Lacks some enterprise-level capabilities

Pricing Comparison

Solve360

• Subscription-Based

TealCRM

• Open Source
• Free Community Edition
• Paid Commercial Editions