Solve360 vs TealCRM

Struggling to choose between Solve360 and TealCRM? Both products offer unique advantages, making it a tough decision.

Solve360 is a Business & Commerce solution with tags like customer-service, ticketing, omnichannel, live-chat.

It boasts features such as Unified inbox, Omnichannel support, SLA management, Knowledge base, Ticketing system, Real-time analytics, Customer segmentation, Automation workflows and pros including Intuitive interface, Scalable, Integrates with CRM, Mobile access, Customizable.

On the other hand, TealCRM is a Business & Commerce product tagged with crm, contact-management, lead-tracking, marketing-automation.

Its standout features include Contact Management, Lead and Opportunity Tracking, Sales Pipeline Management, Marketing Automation, Email Integration, Reporting and Dashboards, Mobile Access, Calendar and Activity Scheduling, Custom Fields and Layouts, and it shines with pros like Free and open source, Easy to use interface, Customizable features, Integrates with popular apps, Scales with business growth.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Solve360

Solve360

Solve360 is a cloud-based customer service software that helps companies deliver omnichannel customer support. It allows managing customer queries across multiple channels like email, live chat, social media from a unified inbox.

Categories:
Business & Commerce Customer Service
customer-service ticketing omnichannel live-chat

Solve360 Features

  1. Unified inbox
  2. Omnichannel support
  3. SLA management
  4. Knowledge base
  5. Ticketing system
  6. Real-time analytics
  7. Customer segmentation
  8. Automation workflows

Pricing

  • Subscription-Based

Pros

Intuitive interface

Scalable

Integrates with CRM

Mobile access

Customizable

Cons

Steep learning curve

Limited custom reporting

Third-party integrations can be tricky

Lacks phone support

TealCRM

TealCRM

TealCRM is an open-source customer relationship management (CRM) software designed for small and medium-sized businesses. It features tools for contact and account management, sales tracking and reporting, marketing automation, and more.

Categories:
Business & Commerce Crm
crm contact-management lead-tracking marketing-automation

TealCRM Features

  1. Contact Management
  2. Lead and Opportunity Tracking
  3. Sales Pipeline Management
  4. Marketing Automation
  5. Email Integration
  6. Reporting and Dashboards
  7. Mobile Access
  8. Calendar and Activity Scheduling
  9. Custom Fields and Layouts

Pricing

  • Open Source
  • Free Community Edition
  • Paid Commercial Editions

Pros

Free and open source

Easy to use interface

Customizable features

Integrates with popular apps

Scales with business growth

Cons

Limited support options

Less features than paid CRM options

May require developer skills for advanced customization

Lacks some enterprise-level capabilities