Sprout Social vs Sprinklr

Struggling to choose between Sprout Social and Sprinklr? Both products offer unique advantages, making it a tough decision.

Sprout Social is a Social & Communications solution with tags like social-media, analytics, publishing, collaboration, facebook, twitter, instagram, linkedin.

It boasts features such as Social Media Publishing, Social Media Analytics, Social Media Monitoring, Social Media Engagement, Social Media Collaboration, Social Media Reporting and pros including Comprehensive social media management, User-friendly interface, Powerful analytics and reporting, Robust listening and monitoring tools, Helpful collaboration features.

On the other hand, Sprinklr is a Social & Communications product tagged with social-media, content-publishing, customer-engagement, data-analytics, advertising, unified-workspace.

Its standout features include Social Media Management, Social Listening and Analytics, Advertising and Paid Media, Omnichannel Customer Care, Employee Advocacy, Content Marketing, and it shines with pros like Unified platform for social media management, Powerful analytics and listening capabilities, Robust paid media and ad management tools, Omnichannel customer engagement, Easy to use interface.

Feature	Sprout Social	Sprinklr
Overall Score	N/A	N/A
Primary Category	Social & Communications	Social & Communications

Product Overview

Sprout Social

Description: Sprout Social is a social media management platform that allows businesses to manage their social media profiles, engage with customers, analyze performance, and collaborate across teams. It provides publishing, analytics, and collaboration tools for major social networks like Facebook, Twitter, Instagram, LinkedIn, and more.

Sprinklr

Description: Sprinklr is a social media management and customer experience software platform that helps brands publish content, engage with customers, analyze data, and manage advertising across social channels. It provides a unified workspace to manage global social media from one place.

Key Features Comparison

Sprout Social Features

• Social Media Publishing
• Social Media Analytics
• Social Media Monitoring
• Social Media Engagement
• Social Media Collaboration
• Social Media Reporting

Sprinklr Features

• Social Media Management
• Social Listening and Analytics
• Advertising and Paid Media
• Omnichannel Customer Care
• Employee Advocacy
• Content Marketing

Pros & Cons Analysis

Sprout Social

Pros

• Comprehensive social media management
• User-friendly interface
• Powerful analytics and reporting
• Robust listening and monitoring tools
• Helpful collaboration features

Cons

• Can be pricey for small businesses
• Steep learning curve
• Occasional issues with publishing
• Limitations on some free plans

Sprinklr

Pros

• Unified platform for social media management
• Powerful analytics and listening capabilities
• Robust paid media and ad management tools
• Omnichannel customer engagement
• Easy to use interface

Cons

• Can be expensive for smaller businesses
• Steep learning curve
• Third-party integrations can be limited
• Advanced features may require customization

Pricing Comparison

Sprout Social

• Subscription-Based

Sprinklr

• Subscription-Based
• Custom Pricing