Starfish Reviews vs Reputon

Struggling to choose between Starfish Reviews and Reputon? Both products offer unique advantages, making it a tough decision.

Starfish Reviews is a Business & Commerce solution with tags like reputation-management, customer-feedback, review-analysis.

It boasts features such as Collects reviews from over 100 sites, Analyzes reviews with sentiment analysis and keywords, Prioritizes reviews that need response, Enables response templates and team collaboration, Integrates with popular sites like Google, Facebook, Yelp, Provides review insights and analytics and pros including Saves time managing reviews from multiple sites, Improves online reputation and customer experience, Identifies happy/unhappy customers and urgent issues, Automates and organizes review responses, Provides insights to improve products/services.

On the other hand, Reputon is a Business & Commerce product tagged with reputation-management, review-monitoring, social-listening, online-reputation.

Its standout features include Reputation monitoring across multiple platforms, Sentiment analysis and sentiment trends, Automated review response generation, Competitor benchmarking, Customizable dashboards and reporting, Workflow management and team collaboration, and it shines with pros like Comprehensive online reputation management solution, Ability to monitor and respond to reviews in one place, Automated response features to save time, Detailed analytics and insights to inform strategy, Collaborative features for team-based reputation management.

Feature	Starfish Reviews	Reputon
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Starfish Reviews

Description: Starfish Reviews is a review management software that allows businesses to collect, analyze, and respond to reviews from across the web in one centralized platform. It helps improve a business's online reputation and customer experience.

Reputon

Description: Reputon is a reputation management software that helps businesses monitor, manage, and improve their online reputation. It aggregates reviews, social media mentions, and other external content to provide insights and tools for response.

Key Features Comparison

Starfish Reviews Features

• Collects reviews from over 100 sites
• Analyzes reviews with sentiment analysis and keywords
• Prioritizes reviews that need response
• Enables response templates and team collaboration
• Integrates with popular sites like Google, Facebook, Yelp
• Provides review insights and analytics

Reputon Features

• Reputation monitoring across multiple platforms
• Sentiment analysis and sentiment trends
• Automated review response generation
• Competitor benchmarking
• Customizable dashboards and reporting
• Workflow management and team collaboration

Pros & Cons Analysis

Starfish Reviews

Pros

• Saves time managing reviews from multiple sites
• Improves online reputation and customer experience
• Identifies happy/unhappy customers and urgent issues
• Automates and organizes review responses
• Provides insights to improve products/services

Cons

• Can be pricey for small businesses
• Setup and initial configuration can be complex
• May require training and workflow adjustments
• Features like analytics require higher tier plans
• Integrations are sometimes limited

Reputon

Pros

• Comprehensive online reputation management solution
• Ability to monitor and respond to reviews in one place
• Automated response features to save time
• Detailed analytics and insights to inform strategy
• Collaborative features for team-based reputation management

Cons

• Can be complex to set up and configure initially
• Pricing may be high for small businesses
• Limited customization options for reporting and dashboards
• Reliance on third-party data sources for some features

Pricing Comparison

Starfish Reviews

• Free Trial
• Subscription-Based

Reputon

• Subscription-Based