Switchboard Live vs Splitstream

Struggling to choose between Switchboard Live and Splitstream? Both products offer unique advantages, making it a tough decision.

Switchboard Live is a Business & Commerce solution with tags like call-routing, call-recording, ivr, analytics, crm-integration, automation.

It boasts features such as Cloud-based call center software, Interactive voice response (IVR) system, Call routing and distribution, Real-time call monitoring, Call recording, Reporting and analytics, CRM integrations, Customizable agent desktop, Omnichannel support (voice, email, chat, SMS) and pros including Easy to set up and use, Scalable and flexible, Lower upfront costs compared to on-premise systems, Accessible from anywhere with internet connection, Regular feature updates, Strong call routing and IVR capabilities, Good value for money.

On the other hand, Splitstream is a Online Services product tagged with video, streaming, sync, comments.

Its standout features include Allows synchronized watching of videos from streaming sites with friends, Built-in text and voice chat, Supports watching videos from YouTube, Twitch, Crunchyroll, Funimation, Vimeo, Dailymotion, and more, Virtual browser coordinates video playback between users, Syncs comments in real-time, Free and open source, and it shines with pros like Easy to use interface, Great for long distance relationships and watching videos together, Completely free with no ads or paid tiers, Open source so can be modified and improved by the community.

Feature	Switchboard Live	Splitstream
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Online Services

Product Overview

Switchboard Live

Description: Switchboard Live is a cloud-based call center software solution that provides features like IVR, call routing, call recording, analytics, and integrations with CRM platforms. It aims to improve call center operations through automation and easy access to data.

Splitstream

Description: Splitstream is a free and open-source video streaming software that allows users to watch videos from streaming sites together in sync. It works by sharing a virtual browser to coordinate playback and sync comments.

Key Features Comparison

Switchboard Live Features

• Cloud-based call center software
• Interactive voice response (IVR) system
• Call routing and distribution
• Real-time call monitoring
• Call recording
• Reporting and analytics
• CRM integrations
• Customizable agent desktop
• Omnichannel support (voice, email, chat, SMS)

Splitstream Features

• Allows synchronized watching of videos from streaming sites with friends
• Built-in text and voice chat
• Supports watching videos from YouTube, Twitch, Crunchyroll, Funimation, Vimeo, Dailymotion, and more
• Virtual browser coordinates video playback between users
• Syncs comments in real-time
• Free and open source

Pros & Cons Analysis

Switchboard Live

Pros

• Easy to set up and use
• Scalable and flexible
• Lower upfront costs compared to on-premise systems
• Accessible from anywhere with internet connection
• Regular feature updates
• Strong call routing and IVR capabilities
• Good value for money

Cons

• Can be expensive for large call centers
• Limited customization options
• Reliant on internet connectivity
• Not as advanced as some competitor products
• Lacks some features of on-premise systems

Splitstream

Pros

• Easy to use interface
• Great for long distance relationships and watching videos together
• Completely free with no ads or paid tiers
• Open source so can be modified and improved by the community

Cons

• Limited to browser only, no mobile or smart TV apps
• Fewer features than some paid watch together apps
• Requires coordination to start a session
• Lacks content libraries beyond linking to existing streaming sites

Pricing Comparison

Switchboard Live

• Subscription-Based

Splitstream

• Open Source