Tally Forms vs Zendesk

Tally Forms

Description: Tally Forms is a form builder and data collection platform that allows you to easily create online forms and surveys to gather information. It has a drag-and-drop form builder, various field types and options, data integrations, and reporting tools.

Type: software

Zendesk

Description: Zendesk is a customer service software company that provides products to manage customer support interactions. Its flagship product, Zendesk Support, is a help desk ticketing system that allows companies to track, respond to, and resolve customer support tickets.

Type: software

Pricing: Paid

Tally Forms Features

• Drag-and-drop form builder
• Various field types like text, checkbox, radio, dropdown, etc
• Data integrations with apps like Google Sheets, Mailchimp, etc
• Reporting and analytics
• Custom branding and themes
• Conditional logic for smart forms
• Accept payments with integrations
• Mobile responsive forms

Zendesk Features

• Ticketing system to manage customer support requests
• Knowledge base to provide self-service support
• Community forums for customers to interact
• Reporting and analytics
• Multi-channel support (email, social media, chat, etc)
• Automation and macros
• SLA and priority management
• Customizable workflows

Tally Forms

• Not listed

Zendesk

• Paid