Trustpilot vs Reputon

Struggling to choose between Trustpilot and Reputon? Both products offer unique advantages, making it a tough decision.

Trustpilot is a Business & Commerce solution with tags like reviews, ratings, reputation-management, customer-feedback.

It boasts features such as Allows consumers to leave reviews and ratings for businesses, Businesses can respond to reviews and manage their reputation, Consumers can share reviews on social media, Businesses can collect and analyze customer feedback, Review widget can be embedded on business websites, Mobile apps for consumers and businesses and pros including Helps build trust and social proof for businesses, Provides marketplace transparency for consumers, User-friendly interface, Detailed analytics and insights, Integrates with other platforms.

On the other hand, Reputon is a Business & Commerce product tagged with reputation-management, review-monitoring, social-listening, online-reputation.

Its standout features include Reputation monitoring across multiple platforms, Sentiment analysis and sentiment trends, Automated review response generation, Competitor benchmarking, Customizable dashboards and reporting, Workflow management and team collaboration, and it shines with pros like Comprehensive online reputation management solution, Ability to monitor and respond to reviews in one place, Automated response features to save time, Detailed analytics and insights to inform strategy, Collaborative features for team-based reputation management.

Feature	Trustpilot	Reputon
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Trustpilot

Description: Trustpilot is an online review platform where customers can leave reviews and ratings for businesses. Businesses can claim their Trustpilot profile to respond to reviews and manage their online reputation.

Reputon

Description: Reputon is a reputation management software that helps businesses monitor, manage, and improve their online reputation. It aggregates reviews, social media mentions, and other external content to provide insights and tools for response.

Key Features Comparison

Trustpilot Features

• Allows consumers to leave reviews and ratings for businesses
• Businesses can respond to reviews and manage their reputation
• Consumers can share reviews on social media
• Businesses can collect and analyze customer feedback
• Review widget can be embedded on business websites
• Mobile apps for consumers and businesses

Reputon Features

• Reputation monitoring across multiple platforms
• Sentiment analysis and sentiment trends
• Automated review response generation
• Competitor benchmarking
• Customizable dashboards and reporting
• Workflow management and team collaboration

Pros & Cons Analysis

Trustpilot

Pros

• Helps build trust and social proof for businesses
• Provides marketplace transparency for consumers
• User-friendly interface
• Detailed analytics and insights
• Integrates with other platforms

Cons

• Potential for fake or biased reviews
• Hard to remove fraudulent reviews
• Some features are only available on paid plans
• May require extra work to manage incoming reviews

Reputon

Pros

• Comprehensive online reputation management solution
• Ability to monitor and respond to reviews in one place
• Automated response features to save time
• Detailed analytics and insights to inform strategy
• Collaborative features for team-based reputation management

Cons

• Can be complex to set up and configure initially
• Pricing may be high for small businesses
• Limited customization options for reporting and dashboards
• Reliance on third-party data sources for some features

Pricing Comparison

Trustpilot

• Freemium
• Subscription-Based

Reputon

• Subscription-Based