Universal Chat vs Chatwoot

Struggling to choose between Universal Chat and Chatwoot? Both products offer unique advantages, making it a tough decision.

Universal Chat is a Social & Communications solution with tags like chat, messaging, video-chat, voice-chat, file-sharing, endtoend-encryption, open-source.

It boasts features such as Text, voice and video chatting, End-to-end encryption, Group chats, File sharing, Customizable interfaces and pros including Free and open source, Available on multiple platforms, End-to-end encryption for security, Support for group chats, File sharing capability.

On the other hand, Chatwoot is a Social & Communications product tagged with opensource, customer-engagement, conversations, website, mobile-app, realtime, unlimited-agents, canned-responses, contact-forms, integrations.

Its standout features include Unlimited agents, Canned responses, Contact forms, Real-time chat, Team inbox, Conversation tagging, Chatbot integration, Third-party integrations, and it shines with pros like Open source, Free for unlimited agents, Customizable and extensible, Self-hosted option available, Good documentation, Active development community.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.