UserReport vs Zonka Feedback

Struggling to choose between UserReport and Zonka Feedback? Both products offer unique advantages, making it a tough decision.

UserReport is a Business & Commerce solution with tags like user-research, feedback, surveys, nps, session-recordings.

It boasts features such as User Feedback Capture, Session Recording, NPS Surveys, Consolidated User Data, Reporting and Analytics and pros including Comprehensive user research and feedback platform, Ability to capture feedback through multiple channels, Consolidated user data for easy analysis, Customizable surveys and feedback forms.

On the other hand, Zonka Feedback is a Business & Commerce product tagged with survey, analytics, reporting.

Its standout features include Customizable surveys, Feedback widgets, Powerful analytics and reporting, and it shines with pros like Easy to create and send surveys, Integrates with popular tools like Salesforce and Slack, Detailed analytics and reports.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

UserReport

UserReport

UserReport is a user research and feedback software that allows product teams to capture feedback from users through surveys, NPS scores, session recordings, and more. It consolidates all user data in one platform for easy analysis.

Categories:
Business & Commerce User Research
user-research feedback surveys nps session-recordings

UserReport Features

  1. User Feedback Capture
  2. Session Recording
  3. NPS Surveys
  4. Consolidated User Data
  5. Reporting and Analytics

Pricing

  • Subscription-Based

Pros

Comprehensive user research and feedback platform

Ability to capture feedback through multiple channels

Consolidated user data for easy analysis

Customizable surveys and feedback forms

Cons

Can be expensive for smaller teams

Limited integration options with other tools

Learning curve for setting up and configuring the platform

Zonka Feedback

Zonka Feedback

Zonka Feedback is a customer feedback and survey software that allows businesses to collect feedback across multiple channels, analyze results, and take action. It provides customizable surveys, feedback widgets, powerful analytics and reporting.

Categories:
Business & Commerce Customer Feedback
survey analytics reporting

Zonka Feedback Features

  1. Customizable surveys
  2. Feedback widgets
  3. Powerful analytics and reporting

Pricing

  • Subscription-Based

Pros

Easy to create and send surveys

Integrates with popular tools like Salesforce and Slack

Detailed analytics and reports

Cons

Can be pricey for small businesses

Mobile app needs improvement

Steep learning curve initially