
Description: UserVoice is a customer feedback and helpdesk software that allows companies to collect feature requests, bug reports, and feedback from customers. It includes capabilities like idea forums, helpdesk ticketing, customer support analytics, and more.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: GoToHelpDesk.net is a help desk and IT ticketing software designed for small and medium businesses. It offers features like ticket management, knowledge base, asset tracking, automations, integrations, and more.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API