
Description: Verax Service Desk is an IT service management software that helps organizations manage IT support tickets, assets, changes, problems, releases, and more. It includes features like custom ticket forms, SLAs, automation workflows, and reporting.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: Helpy.io is a customer service software that provides help desk ticketing features, live chat, and knowledge base capabilities. It includes automation and integration features to streamline customer support processes.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API