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Zendesk vs ZestIM

A side-by-side look at Zendesk and ZestIM. For an in-depth review of either product, follow the links below.

Zendesk

Zendesk

Online Services

Zendesk is a customer service software company that provides products to manage customer support interactions. Its flagship product, Zendesk Support, is a help desk ticketing system that allows companies to track, respond to, and resolve customer support tickets.

help-deskticketing-systemcustomer-servicecustomer-support
ZestIM

ZestIM

Social & Communications

ZestIM is an open-source instant messaging and chat application for businesses. It provides features like group chat, file sharing, video calling, screen sharing, and integrations with business apps.

opensourceinstant-messagingchatgroup-chatfile-sharingvideo-callingscreen-sharingbusiness-apps

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