ZenTao vs Request Tracker

Struggling to choose between ZenTao and Request Tracker? Both products offer unique advantages, making it a tough decision.

ZenTao is a Development solution with tags like opensource, selfhosted, project-management, agile, scrum.

It boasts features such as Project management, Task management, Bug tracking, Time tracking, Agile boards, Code review, Document management, Reporting and analytics and pros including Open source and self-hosted, Integrates with Git, Slack, Jenkins etc, Customizable workflows, Scalable for large teams, Free and easy to get started.

On the other hand, Request Tracker is a Business & Commerce product tagged with issue-tracking, request-management, bug-tracking, task-management.

Its standout features include Ticket tracking, Email handling, Web interface, Custom fields, Role-based access control, REST API, Integration with version control systems, SLAs and notifications, Reporting and dashboards, and it shines with pros like Open source and free, Highly customizable, Powerful search and filtering, Great community support, Integrates with many tools, Scalable for large deployments.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

ZenTao

ZenTao

ZenTao is an open-source, self-hosted project management software. It allows teams to plan projects and sprints, track tasks and issues, manage documents, conduct code reviews, track time and productivity, and generate reports. ZenTao integrates with Git and various CI tools.

Categories:
Development Project Management
opensource selfhosted project-management agile scrum

ZenTao Features

  1. Project management
  2. Task management
  3. Bug tracking
  4. Time tracking
  5. Agile boards
  6. Code review
  7. Document management
  8. Reporting and analytics

Pricing

  • Open Source
  • Self-Hosted

Pros

Open source and self-hosted

Integrates with Git, Slack, Jenkins etc

Customizable workflows

Scalable for large teams

Free and easy to get started

Cons

Steep learning curve

Not as user friendly as other PM tools

Limited native mobile apps

Can be resource intensive to host yourself

Request Tracker

Request Tracker

Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents and more in one place. It provides customization options and integrations for improved workflows.

Categories:
Business & Commerce Project Management
issue-tracking request-management bug-tracking task-management

Request Tracker Features

  1. Ticket tracking
  2. Email handling
  3. Web interface
  4. Custom fields
  5. Role-based access control
  6. REST API
  7. Integration with version control systems
  8. SLAs and notifications
  9. Reporting and dashboards

Pricing

  • Open Source
  • Free
  • Custom Pricing

Pros

Open source and free

Highly customizable

Powerful search and filtering

Great community support

Integrates with many tools

Scalable for large deployments

Cons

Steep learning curve

Can be complex to set up and manage

Limited native mobile support

Upgrades can be difficult

Not as user friendly as some options