zipBoard vs ManageEngine ServiceDesk Plus
Struggling to choose between zipBoard and ManageEngine ServiceDesk Plus? Both products offer unique advantages, making it a tough decision.
zipBoard is a Remote Work & Education solution with tags like whiteboard, brainstorming, diagramming, annotation, remote-work, video-chat.
It boasts features such as Infinite canvases, Screen sharing, Video chat, Sticky notes, Shape tools, Integrations with Google Drive and Dropbox and pros including Easy to use interface, Real-time collaboration, Great for brainstorming sessions, Affordable pricing.
On the other hand, ManageEngine ServiceDesk Plus is a Business & Commerce product tagged with help-desk, ticketing, asset-management, change-management, knowledge-base.
Its standout features include Incident management, Problem management, Change management, Service catalog, Knowledge base, CMDB, SLA management, Reporting and analytics, and it shines with pros like User-friendly interface, Robust functionality for ITSM processes, Integration with Active Directory, Customizable dashboards, Mobile access, Affordable pricing.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
zipBoard
zipBoard is an online virtual whiteboard and collaboration software. It allows teams to brainstorm ideas, diagram concepts, annotate documents, and collaborate remotely in real-time. Its key features include infinite canvases, screen sharing, video chat, sticky notes, shape tools, and integrations with Google Drive and Dropbox.
Categories:
ZipBoard Features
- Infinite canvases
- Screen sharing
- Video chat
- Sticky notes
- Shape tools
- Integrations with Google Drive and Dropbox
Pricing
- Freemium
- Subscription-Based
Pros
Cons
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus is an IT help desk software that provides ticketing, asset management, change management, and knowledge base capabilities for IT support teams. It helps manage service requests, problems, contracts, licenses, vendors, and more.
Categories:
ManageEngine ServiceDesk Plus Features
- Incident management
- Problem management
- Change management
- Service catalog
- Knowledge base
- CMDB
- SLA management
- Reporting and analytics
Pricing
- Free
- Freemium
- Subscription-Based