Zoho CRM vs Mautic

Struggling to choose between Zoho CRM and Mautic? Both products offer unique advantages, making it a tough decision.

Zoho CRM is a Business & Commerce solution with tags like crm, sales, marketing, support.

It boasts features such as Contact management, Pipeline tracking, Lead scoring, Reporting, Marketing automation, Sales forecasting, Customer support, Mobile app, Customizable dashboards, Workflow automation and pros including Comprehensive CRM features, Affordable pricing, Intuitive user interface, Integrates with other Zoho apps, Strong customer support, Scalable for businesses of all sizes.

On the other hand, Mautic is a Business & Commerce product tagged with marketing, automation, lead-tracking, campaigns, analytics.

Its standout features include Lead nurturing through automated campaigns, Lead scoring and contact segmentation, Landing page and form builder, Multi-channel marketing with emails, web push, SMS, social media etc, Integration with CRMs like Salesforce, Dynamics, SugarCRM etc, Open source and self hosted, Drag and drop campaign builder, A/B testing for emails and landing pages, Contact timeline and activity feed, Reporting and analytics, and it shines with pros like Free and open source, Flexible and customizable, Great for small businesses and startups, Easy to use drag and drop interface, Integrates with many tools and CRMs, Self-hosted option for better data control.

Feature	Zoho CRM	Mautic
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Zoho CRM

Description: Zoho CRM is a customer relationship management platform that helps businesses manage sales, marketing, customer support, and overall customer engagement. It includes features like contact management, pipeline tracking, lead scoring, and reporting.

Mautic

Description: Mautic is an open source marketing automation software that helps companies nurture leads through personalized campaigns and improve conversion rates. It allows you to track website visitors, segment contacts, automate marketing workflows, and analyze the effectiveness of campaigns.

Key Features Comparison

Zoho CRM Features

• Contact management
• Pipeline tracking
• Lead scoring
• Reporting
• Marketing automation
• Sales forecasting
• Customer support
• Mobile app
• Customizable dashboards
• Workflow automation

Mautic Features

• Lead nurturing through automated campaigns
• Lead scoring and contact segmentation
• Landing page and form builder
• Multi-channel marketing with emails, web push, SMS, social media etc
• Integration with CRMs like Salesforce, Dynamics, SugarCRM etc
• Open source and self hosted
• Drag and drop campaign builder
• A/B testing for emails and landing pages
• Contact timeline and activity feed
• Reporting and analytics

Pros & Cons Analysis

Zoho CRM

Pros

• Comprehensive CRM features
• Affordable pricing
• Intuitive user interface
• Integrates with other Zoho apps
• Strong customer support
• Scalable for businesses of all sizes

Cons

• Limited customization options
• Steep learning curve for complex features
• Limited third-party integrations compared to some competitors
• Mobile app has limited functionality compared to desktop version

Mautic

Pros

• Free and open source
• Flexible and customizable
• Great for small businesses and startups
• Easy to use drag and drop interface
• Integrates with many tools and CRMs
• Self-hosted option for better data control

Cons

• Steep learning curve
• Limited native integrations compared to paid tools
• Lacks some advanced features like predictive lead scoring
• Can be resource intensive to self-host and maintain

Pricing Comparison

Zoho CRM

• Freemium
• Subscription-Based

Mautic

• Open Source
• Self Hosted