Bandwidth Place
Bandwidth Place is a cloud-based call routing and call tracking software. It provides customizable phone numbers, call routing rules, real-time analytics, and integrations with CRM and marketing platforms.
call-routing
call-tracking
analytics
crm-integration
Bandwidth Place: Cloud-Based Call Routing & Tracking Software
Cloud-based call routing and tracking software providing customizable phone numbers, real-time analytics, and integrations with CRM and marketing platforms.
What is Bandwidth Place?
Bandwidth Place is a cloud-based call routing and call tracking software designed for small and medium businesses. It allows companies to set up virtual phone numbers, build advanced call flows to route calls based on business rules, track key metrics around calls and conversations, and integrate with popular CRM, helpdesk, and marketing platforms.
Key features include:
- Virtual phone numbers - Get local, toll-free and vanity numbers in the US and Canada
- Interactive Voice Response (IVR) - Build customized interactive voice menus and auto attendants
- Call tracking & analytics - View reports on calls, call duration, locations, recordings etc.
- CRM integrations - Integrate with platforms like Salesforce, Zoho, Freshdesk etc.
- Customizable call flows - Route calls based on time, geography, department etc. as per business needs
- Smart routing rules - Route calls to the right agents based on skills, availability etc.
- Voicemail and text notifications - Get alerts for missed calls via email and SMS
Bandwidth Place offers affordable pricing plans for small businesses starting from $7.99 per month per user. They provide reliable call quality and uptime with easy self-service management through an intuitive online dashboard.
Bandwidth Place Features
Features
- Customizable phone numbers
- Call routing rules
- Real-time analytics
- CRM and marketing platform integrations
Pricing
- Freemium
- Subscription-Based
Pros
Customizable call routing
Detailed call analytics
Integrations with popular CRM and marketing tools
Cons
Limited free plan
Pricing can be complex for larger businesses
Official Links
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