Brand24
Brand24 is a social media monitoring tool that allows users to track mentions of their brand, products, competitors, and keywords across social platforms like Facebook, Twitter, Instagram, etc. It provides real-time alerts, customizable reports, and data analytics.
social-media
monitoring
analytics
brand-management
Brand24: Social Media Monitoring Tool
Brand24 is a social media monitoring tool that allows users to track mentions of their brand, products, competitors, and keywords across social platforms like Facebook, Twitter, Instagram, etc. It provides real-time alerts, customizable reports, and data analytics.
What is Brand24?
Brand24 is a comprehensive social media monitoring and analytics platform used by over 2,500 businesses and agencies worldwide. It allows users to track mentions of their brand, products, services, competitors, keywords, hashtags, and more across social media, news sites, blogs, forums, and reviews sites.
Key features include:
- Real-time alerts when chosen keywords are mentioned online
- Customizable dashboards for tracking key metrics and data visualizations
- In-depth analysis of authors, reach, sentiment, influencers, and more
- Comparison with competitors through side-by-side metrics
- Monitoring across 150+ million online sources in over 80 languages
- Easy report creation and scheduled report delivery
- CRM and helpdesk integration
- Customizable workflow rules and team collaboration features
- API and database export for connecting with other tools
Brand24 positions itself as an all-in-one social media monitoring, analytics, and reporting platform for brands. It goes beyond social listening to provide comprehensive data and insights to improve brand management, guide business decisions, enhance customer service, and understand market dynamics.
Brand24 Features
Features
- Real-time social media monitoring
- Customizable alerts and reports
- Sentiment analysis
- Competitive benchmarking
- Influence marketing
- Social listening and analytics
Pricing
- Subscription-Based
Pros
User-friendly interface
Powerful analytics and reporting
Broad coverage of social platforms
Customizable alerts
Good customer support
Cons
Expensive for small businesses
Limited historical data in basic plan
No image recognition
Steep learning curve
Official Links
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