What is Chatroll?
Chatroll is an intuitive live chat software designed to help website owners engage visitors in real-time. With Chatroll, websites can add a customizable live chat window that allows chat operators to initiate conversations with visitors and respond to their queries or concerns.
Some key features of Chatroll include:
- Automated chat invitations - Chatroll can detect when visitors land on key pages like product or pricing pages, and automatically prompt them to start a chat.
- Mobile support - The Chatroll live chat window works seamlessly on mobile devices, allowing operators to engage visitors no matter the device.
- Customizable chat window - Tailor the look and feel of the chat window, choose chat themes, set custom images and colors.
- Visitor info gathering - Collect names, emails and other visitor details during the chat to support lead generation.
- Integrations - Integrate Chatroll with platforms like Facebook Messenger for managing chats from multiple channels through one interface.
- Real-time visitor monitoring - See who is browsing your site at any moment and initiate proactive chats.
- Agent-to-agent chat - Chatroll allows agents to easily collaborate in real-time as they assist visitors.
- Reporting and analytics - Gain insights into key chat metrics like number of chats, wait times, visitors converted and more.
With its user-friendly interface and range of capabilities, Chatroll is ideal live chat software for websites looking to enhance visitor engagement and provide personalized shopping assistance on their site.