Connected by Connected Software
Connected is a customer relationship management (CRM) software that helps businesses manage sales, marketing, and customer service. It provides features like contact management, opportunity tracking, email integration, reporting, and more.
crm
sales
marketing
customer-service
contact-management
opportunity-tracking
email-integration
reporting
Connected: CRM Software
Connected is a customer relationship management (CRM) software that helps businesses manage sales, marketing, and customer service. It provides features like contact management, opportunity tracking, email integration, reporting, and more.
What is Connected by Connected Software?
Connected by Connected Software is a cloud-based customer relationship management (CRM) platform designed for small and medium-sized businesses. It allows companies to organize contacts, track sales opportunities, automate marketing campaigns, provide customer support, and gain insights through analytical reporting.
Key features of Connected CRM include:
- Contact Management - Store all customer and prospect details in one place. Track companies, people, addresses, emails, social profiles, and custom fields.
- Opportunity Tracking - Manage sales opportunities through customizable pipelines. Set stages, probabilities, expected close dates, activities, and more.
- Email Integration - Sync email conversations from Gmail, Outlook, or other email services. Connect emails to relevant contacts and opportunities.
- Marketing Automation - Create targeted email campaigns and drip nurturing sequences. Score leads to focus sales efforts on hot prospects.
- Customer Service - Manage support cases with custom ticket fields and statuses. Link cases to contacts for quick access to history.
- Reporting & Dashboards - Gain insights on sales performance, lead quality, marketing ROI, and more through visual reports and dashboards.
- Mobile Access - Access contacts, opportunities, and other CRM data through iOS and Android mobile apps.
Overall, Connected stands out as an affordable, easy-to-use CRM for growing businesses looking to optimize sales processes, marketing efforts, and customer interactions.
Connected by Connected Software Features
Features
- Contact management
- Opportunity tracking
- Email integration
- Reporting
- Sales pipeline management
- Lead scoring
- Marketing automation
- Customer support
- Mobile access
Pricing
- Freemium
- Subscription-Based
Pros
User-friendly interface
Robust feature set for the price
Integrates with many popular apps
Flexible pricing options
Good customer support
Cons
Can be pricey for larger businesses
Mobile app lacks some features
Steep learning curve
Official Links
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