Demandware

Demandware

Demandware is an ecommerce software platform used by retailers and brands to build customizable, scalable online stores. It offers core commerce functionality like order management and a content management system out of the box.
Demandware image
ecommerce retail online-store order-management cms

Demandware: Ecommerce Software Platform

Demandware is an ecommerce software platform used by retailers and brands to build customizable, scalable online stores. It offers core commerce functionality like order management and a content management system out of the box.

What is Demandware?

Demandware is a cloud-based ecommerce platform used by retailers and brands to build and manage online stores across all sales channels. It combines digital commerce, order management and predictive intelligence into a unified Commerce Cloud.

Key features of Demandware include:

  • Cloud architecture that scales to support complex, high-volume sites
  • APIs to integrate with existing backend systems
  • Product information management (PIM) to centralize product data
  • Promotions and personalized recommendations to boost conversion rates
  • Order management with automation and distributed order capabilities
  • Analytics and reporting on site traffic, sales, inventory and more

Demandware offers pre-built integrations with payment gateways, tax providers, warehouses and other critical commerce services. It uses a subscription-based pricing model that scales with customers' gross merchandise value.

Leading retailers using Demandware include L'Oreal, Toms, Ariat and DVF. It competes primarily with custom-developed ecommerce platforms as well as offerings like Oracle ATG and IBM WebSphere Commerce.

Demandware Features

Features

  1. Headless commerce platform
  2. APIs for storefront and integration
  3. Order management and fulfillment
  4. Product information management
  5. Promotions and merchandising
  6. Omnichannel capabilities
  7. Built-in CMS
  8. Responsive web design

Pricing

  • Subscription-Based

Pros

Scalable and customizable

Enterprise-level capabilities

Supports complex catalog and pricing rules

Integrates with leading payment gateways

Optimized for search and personalization

Cloud-based SaaS model

Cons

Can be expensive for small businesses

Requires developer resources

Limited free trial

Vendor lock-in


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