Customer service software providing tools for managing queries, conversations & issues, enabling agent collaboration & integration with other business systems
eAssistance Pro is a robust customer service software designed to streamline customer support operations. It provides a centralized platform to manage all customer conversations and queries through multiple channels like email, live chat, social media, and self-service portals.
Key features of eAssistance Pro include:
Overall, eAssistance Pro combines a wide range of capabilities to enhance customer satisfaction through quick issue resolution and superior agent collaboration.