Eyeq
Eyeq is a customer feedback and survey software that allows businesses to collect feedback across multiple channels such as email, web, mobile app, and SMS. It provides features to create and send surveys, analyze results with custom reports, integrate with CRM and helpdesk tools
survey
feedback
nps
csat
analytics
Eyeq: Customer Feedback & Survey Software
Eyeq is a customer feedback and survey software that allows businesses to collect feedback across multiple channels such as email, web, mobile app, and SMS. It provides features to create and send surveys, analyze results with custom reports, integrate with CRM and helpdesk tools, and track metrics like NPS and CSAT.
What is Eyeq?
Eyeq is a robust customer feedback and survey software designed to help businesses connect with customers, gather insights, and take action. Here are some key features of Eyeq:
- Create and send surveys via email, web, mobile app, SMS, or QR codes
- Advanced skip logic and branching question capability
- Custom reporting to analyze survey results and uncover insights
- Measure metrics like NPS, CSAT, CES, product usage and more
- Automatically send alerts and assign tasks based on survey triggers
- Integrations with popular apps like Salesforce, Zendesk, Slack etc.
- Customizable branding and themes for surveys
- Multi-language support
With an intuitive drag-and-drop survey builder, powerful analytics, and easy-to-use workflow automation, Eyeq makes gathering customer insights scalable and actionable for businesses. It's a good alternative to complex and expensive enterprise survey tools.
Eyeq Features
Features
- Create and send surveys
- Analyze results with custom reports
- Integrate with CRM and helpdesk tools
- Track metrics like NPS and CSAT
Pricing
- Freemium
- Subscription-Based
Pros
Easy to create and customize surveys
Powerful analytics and reporting
Integrates with many tools
Good for gathering customer feedback
Cons
Can be complex for basic users
Additional costs for advanced features
Mobile app needs improvement
Limited free plan
Official Links
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