What is First Impression?

First Impression is a cloud-based customer relationship management and appointment scheduling software designed for small businesses in the service industry. It provides tools to manage customer interactions from first contact to after the sale.

Key features of First Impression include:

• Customer database to store contact details, notes, and appointment history
• Calendar with availability slots for scheduling appointments or consultations
• Tools for booking, rescheduling, and canceling appointments
• Customizable reminders via email or SMS text message
• Invoicing and payment processing integrations
• Sales and marketing automation workflows
• Customizable reports on customers, sales, performance metrics
• Mobile app for accessing calendars and data on the go

First Impression aims to help small business owners in industries like salons, spas, private practices, fitness centers, and more to optimize scheduling and focus on providing quality services to grow their customer base. Its easy-to-use interface and automation make routine tasks less time-consuming.

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