HelpOnClick Live Chat

HelpOnClick Live Chat

HelpOnClick Live Chat is a live chat software designed for websites to engage visitors in real-time conversations. It offers features like chat bots, real-time analytics, custom chat themes, and integrations with major CRM and help desk tools.
HelpOnClick Live Chat screenshot

HelpOnClick Live Chat: Real-Time Live Chat Software for Websites

HelpOnClick Live Chat is a live chat software designed for websites to engage visitors in real-time conversations. It offers features like chat bots, real-time analytics, custom chat themes, and integrations with major CRM and help desk tools.

What is HelpOnClick Live Chat?

HelpOnClick Live Chat is a feature-rich live chat software designed to help websites boost sales and improve customer support. It enables real-time conversations between website visitors and agents through an intuitive chat widget placed on the website.

Key features of HelpOnClick Live Chat include:

  • Chat bots with AI capabilities for automating conversations and qualifying leads
  • Real-time analytics on chat metrics like wait times, volumes, sentiment, etc.
  • Customizable chat widgets with options for themes, colors, logos, etc.
  • Omnichannel integration with popular CRM, help desk, and messaging tools
  • Agent collaboration features like co-browsing, file sharing, and feedback requests
  • Availability on mobile and desktop apps along with web widget

HelpOnClick Live Chat comes with a user-friendly interface, robust reporting, and enterprise-grade security. It's trusted by leading brands globally to boost sales qualified leads, improve customer satisfaction, and provide more personalized support through live chats.

Plans are available on monthly and annual subscriptions, with volume-based pricing suitable for businesses of all sizes. It offers reliable infrastructure and responsive 24/7 support across all plans.

HelpOnClick Live Chat Features

Features

  1. Real-time chat
  2. Chatbots
  3. Custom chat themes
  4. Visitor tracking
  5. Real-time analytics
  6. CRM integrations
  7. Help desk integrations

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Flexible pricing plans

Good selection of features

Chatbot builder

Mobile app available

Cons

Limited customization options

Can be pricey for larger teams

Some features only in higher tiers

Limited third-party integrations

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