HotelRunner

HotelRunner

HotelRunner is a hotel property management system designed for independent hotels and small chains to efficiently manage reservations, housekeeping, staff assignments, rate management, reporting, etc. It provides an all-in-one solution for optimizing hotel operations.
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hotel property-management reservations rate-management reporting

HotelRunner: All-in-One Hotel Property Management System

HotelRunner offers a comprehensive solution for independent hotels and small chains, covering key areas like reservations, housekeeping, staff management, rate control, and reporting.

What is HotelRunner?

HotelRunner is a robust, cloud-based property management system designed specifically for independent hotels and small to medium-sized chains. It enables hotels to manage all core operations including reservations, front desk, housekeeping, rate management, reporting, and more from a single integrated platform.

Key features of HotelRunner include:

  • Centralized reservations management with real-time availability across online travel agencies, brand channels, website booking engine, walk-ins, and more.
  • Intuitive front desk operations for seamless guest check-ins/checkouts.
  • Housekeeping optimization through interactive task lists and room status tracking.
  • Comprehensive reporting with 200+ essential hotel metrics for data-driven decisions.
  • 2-way channel manager for automated rate and availability updates.
  • PCI compliant integrated payments to process deposits and credit cards.
  • Property website builder and booking engine to drive direct bookings.
  • Staff management tools for assignments, timecards, and productivity tracking.

With an easy-to-use interface, automated workflows, and excellent customer support, HotelRunner enables independent hotels to efficiently manage operations, boost revenues, contain costs, and enhance the guest experience. Integrations with leading solutions expand capabilities further.

HotelRunner Features

Features

  1. Centralized reservation management
  2. Rate and inventory management
  3. Reporting and analytics
  4. Channel management
  5. Housekeeping management
  6. Staff management
  7. Accounting
  8. Guest profiles

Pricing

  • Subscription-Based

Pros

User-friendly interface

Automates manual processes

Increases efficiency

Provides insights with reporting

Integrates with other systems

Scalable for properties of any size

Cons

Can be expensive for very small properties

Setup and training takes time

Relies on internet connectivity

Limitations for large enterprise hotels

Less flexibility than open-source options


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