HotspotSystem

HotspotSystem

HotspotSystem is a customer Wi-Fi management and analytics platform that allows businesses to provide secure Wi-Fi access to customers. It has features for access control, user analytics,bandwidth management, and integrations with payment gateways.
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wifi analytics customer-engagement

HotspotSystem: Secure Customer Wi-Fi Management

HotspotSystem is a customer Wi-Fi management and analytics platform that allows businesses to provide secure Wi-Fi access to customers. It has features for access control, user analytics,bandwidth management, and integrations with payment gateways.

What is HotspotSystem?

HotspotSystem is a robust and full-featured customer Wi-Fi management platform designed specifically for businesses who want to provide Wi-Fi access to customers. It has the following key capabilities:

  • Access Control - Allows business owners to secure their Wi-Fi network with password protection, whitelist/blacklist, and customize captive portals for user login.
  • User Analytics - Provides insights into the customers accessing the Wi-Fi with details on number of users, browsing patterns, dwell time, frequency of visits, and more.
  • Bandwidth Management - Enables allocation of bandwidth to balance customer Wi-Fi needs with business operations bandwidth requirements.
  • Monetization & Payments - Integrates with payment gateways to enable businesses to charge customers for Wi-Fi access.
  • Customer Engagement - Businesses can publish promotions, advertisements and other marketing content to captive portal.
  • Cloud-based Management - The platform can be accessed and managed from anywhere using the cloud-based dashboard.

Key benefits of using HotspotSystem include increased customer dwell time, improved on-site monetization, and gaining actionable customer insights from Wi-Fi analytics. With enterprise-grade reliability and easy setup, HotspotSystem is suitable for cafes, hotels, stadiums, retail stores, and other customer-facing businesses.

HotspotSystem Features

Features

  1. Access control for secure Wi-Fi access
  2. User analytics and reports
  3. Bandwidth management and traffic shaping
  4. Integrations with payment gateways
  5. Customizable captive portal
  6. Social media login options
  7. Usage-based or time-based access plans
  8. Remote management

Pricing

  • Freemium
  • Subscription-Based

Pros

Provides insights into customer behavior

Allows monetization of Wi-Fi access

Enables tiered Wi-Fi access plans

Integrates with CRM and marketing tools

Easy to manage multiple locations remotely

Cons

Can be complex to setup and manage

Requires consistent monitoring and optimization

Limited customization options on lower tiers

Additional fees for add-ons and integrations


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