Hupport

Hupport: Customer Support Software

Customer support software with features like ticketing, knowledge base, community forums, and analytics for improved customer service.

What is Hupport?

Hupport is a cloud-based customer service and help desk software designed for modern support teams. It provides a single platform to manage all customer queries and requests through channels like email, phone, chat, and social media.

Key features of Hupport include:

• Ticketing system to log, categorize, assign, and resolve customer support tickets
• Knowledge base to document solutions to common problems that customers can self-serve
• Community forums for customers to interact with each other and access self-help content
• Multiple email management tools including shared team inboxes, automation workflows, and SLAs
• Chat and social media integrations for managing queries across channels
• Customer satisfaction surveys to gather feedback
• Analytics and reports to identify trends and improve operations

Hupport aims to streamline customer support processes in one intuitive platform. The help desk software provides the tools for agents to enhance productivity and deliver excellent customer experiences. With its ease of use, customizability and comprehensive feature set, Hupport is suited for support teams of all sizes.

Hupport Features

Official Links