What is Insiteful?
Insiteful is a powerful social media listening and analytics platform used by PR, communications, and marketing professionals to monitor relevant social conversations. It allows you to track brand mentions, hashtags, keywords, competitors, and industry discussions across social networks including Facebook, Twitter, Instagram, forums, blogs, and news.
Key features of Insiteful include:
- Comprehensive social listening across millions of public social media conversations
- Sentiment analysis to understand positive, negative and neutral mentions
- Configurable real-time alerts to flag urgent issues or opportunities
- Influential author detection to identify key voices driving the narrative
- Historical data and reporting for in-depth analysis of trends
- Customizable dashboards tailored to your business needs
- Integration capabilities with popular social media management and CRM tools
Unlike free social listening tools, Insiteful provides more advanced analytics, deeper historical data, larger social media coverage, and support to help analyze all the data. It's trusted by leading brands for reputation monitoring, gaining market intelligence, measuring campaign effectiveness, handling crisis communications, and automating social customer care.