Kleap

Kleap is a customer support software designed for small businesses. It provides omni-channel capabilities to manage customer queries across multiple platforms including email, live chat, WhatsApp, social media and more.

Kleap alternatives ➤

What is Kleap?

Kleap is an affordable and easy-to-use customer support software designed for small businesses. It allows businesses to provide quality, personalized customer service and support across multiple communication channels including email, live chat, WhatsApp Business, social media, video chat and more from a single platform.

Key features of Kleap include:

Unified inbox to manage customer conversations from multiple channels in one place
Automated routing and assignment of requests to relevant agents
Macros and canned responses to accelerate response times
Knowledge base to standardize responses
Conversation continuity across communication channels
Service-level agreements (SLAs) and reports to analyze performance
Analytics for actionable customer insights
Mobile apps for agents to stay productive on-the-go

Kleap enables small support and sales teams to serve their customers across channels more efficiently compared to generic help desk software or more complex and expensive solutions. It is ideal for startups and small business who want to provide excellent customer experiences.

Official Links

Official Website
kleap.co

The Best Kleap Alternatives

Top Apps like Kleap

Desygner, Linktree, Carrd, Milkshake, about.me, Bento.me, LinkStack, Taplink.at, Linkhub, Sked Link, My Static Page, myurls, Omnilink are some alternatives to Kleap.

Sugggest an alternative ❐

Desygner

Desygner is an open-source graphic design and prototyping software that provides users with an intuitive way to create designs, prototypes, diagrams, illustrations, and more without needing advanced design skills. It has a simple drag-and-drop interface along with various ready-made templates, icons, illustrations, shapes, and elements that can be used to...

Linktree

Linktree is a link-in-bio service launched in 2016 that allows users to create a customized landing page with links to other social media profiles, websites, blog posts, online stores, and more. It generates a short, universal URL that can be used in Instagram or other social media bios to drive traffic...

Carrd

Carrd is a free website builder designed for creating simple, one-page websites. Some key features of Carrd include:Intuitive drag-and-drop interface for adding text, images, videos and other media to your siteCustomizable themes and layouts to control the look and feel of your siteNo coding required - Carrd uses a...

Milkshake

Milkshake is a user-friendly website and application prototyping tool used by designers, developers, product managers, and more to create prototypes and wireframes for websites, web apps, and mobile apps without needing to write any code. It has an intuitive drag-and-drop interface that allows users to easily add elements like text...

About.me

about.me is a free online platform that allows users to create a personal landing page that serves as a central hub for all of their online profiles, links, photos, and background information. It operates on a software as a service (SaaS) model and aims to help individuals and professionals...

Bento.me

Bento.me is a personal knowledge management application designed to help users organize information and ideas digitally. Its key features include:Creating shareable bento boxes to capture notes, documents, web links, TODOs, and more in one central, searchable repository.Flexible organization using tags, links between items, and hierarchies to connect...

LinkStack

LinkStack is a cloud-based link management and sharing platform designed for teams who need to organize, share, track and manage links in a centralized location. It provides an easy way to save links with descriptions so they are searchable and sharable within your organization.Key features of LinkStack include:Custom...

Taplink.at

Taplink.at is a robust link management and tracking platform designed to help marketers, agencies, and businesses get the most out of their link building efforts. With Taplink.at, users can:Create, customize and shorten links by adding UTMs for better analytics and tracking.Manage all links in one place...

Linkhub

Linkhub is a software designed for link management, organization, and analytics. It brings together link sharing, tracking, grouping and analytics into one simple platform to help businesses, marketing teams, agencies, and publishers manage their link strategy effectively.Some key features of Linkhub include:Smart link grouping based on tags, topics...

Sked Link

Sked Link is a user-friendly, cloud-based communication and scheduling solution designed for small businesses like salons, spas, gyms, and more. It helps streamline day-to-day operations by combining features like appointment scheduling, client database, automated text and email reminders, staff management, and business analytics into one software.Key features of Sked...

My Static Page

My Static Page is an open-source static site generator designed for simplicity and ease of use. It allows anyone to quickly create a basic website using only HTML, CSS, and optionally JavaScript - no server-side scripting languages or databases required.Some key features of My Static Page:Uses plain HTML...

Myurls

myurls is an open-source, self-hosted URL shortener application that allows users to create custom shortened URLs and manage them easily through a web interface. Some key features of myurls include:Shorten long, unwieldy URLs into clean, customizable shortened linksView click-through stats for each shortened linkSet passwords for protected linksCustomize shortened...

Omnilink

Omnilink is a cloud-based software solution designed specifically for transportation and logistics companies to track, monitor, and manage their fleet vehicles, cargo, and assets in real time. The software provides real-time GPS fleet tracking, driver safety and performance monitoring tools, asset monitoring and sensor integration, maintenance and diagnostics, fuel consumption...