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Reviews for New Relic

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alexdata253
Alex King
May 01, 2026
3.67/5
Powerful but Can Be Overwhelming and Expensive
Ease of Use
Features
Value for Money
Customer Support
Overall Experience

New Relic's real-time monitoring is fantastic for pinpointing performance bottlenecks and errors, and the dashboards are incredibly detailed. However, the sheer volume of data and features makes the interface feel cluttered and difficult to navigate for newcomers. The pricing model also scales aggressively, making it a hard sell for smaller teams or projects with tight budgets.

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oliver_davis2
Oliver Davis
Apr 30, 2026
4.50/5
Indispensable for keeping our app running smoothly
Ease of Use
Features
Value for Money
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Overall Experience

As a developer on a growing SaaS platform, New Relic has become absolutely essential. We rely on its real-time dashboards to instantly pinpoint performance bottlenecks or error spikes, which has dramatically reduced our mean time to resolution. The ability to drill down from a high-level service map to a specific slow database query is incredibly powerful for our team.

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oliviatech315
Olivia Chen
Apr 30, 2026
4.67/5
Indispensable Tool for Our DevOps Team
Ease of Use
Features
Value for Money
Customer Support
Overall Experience

New Relic has been a game-changer for monitoring our production applications. The real-time performance data and error tracking allow us to quickly pinpoint bottlenecks and resolve issues before users are impacted. The dashboards are intuitive, and the ability to drill down into specific transactions is incredibly powerful for our development workflow.

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noah_lopez60
Noah Lopez
Apr 30, 2026
4.67/5
Indispensable for keeping our production apps healthy
Ease of Use
Features
Value for Money
Customer Support
Overall Experience

As a DevOps engineer, New Relic has become our go-to for monitoring our microservices architecture. The real-time dashboards and detailed transaction traces make pinpointing performance bottlenecks incredibly fast. It's especially valuable for tracking down those intermittent errors that only happen in production.

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riley_moore72
Riley Moore
Apr 29, 2026
4.67/5
Essential Tool for Keeping Our Apps Running Smoothly
Ease of Use
Features
Value for Money
Customer Support
Overall Experience

As a developer managing several web applications, New Relic has become an integral part of our daily workflow. The real-time performance dashboards give us immediate visibility into any slowdowns or errors, allowing us to proactively address issues before users are impacted. Setting up the APM agent was straightforward, and the depth of data on transaction traces and database queries is invaluable for optimization.

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liamweb931
Liam Lee
Apr 28, 2026
4.17/5
Indispensable for Keeping Our Apps Healthy
Ease of Use
Features
Value for Money
Customer Support
Overall Experience

New Relic has become a critical part of our development and operations workflow. The real-time dashboards give us immediate visibility into application performance, helping us catch errors and slowdowns before they impact users. While the pricing can be steep for smaller teams, the depth of insights and time saved troubleshooting makes it well worth the investment for us.

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olivia_smith9
Olivia Smith
Apr 27, 2026
3.67/5
Powerful but pricey, with a steep learning curve
Ease of Use
Features
Value for Money
Customer Support
Overall Experience

New Relic has been instrumental in identifying performance bottlenecks in our production apps, especially with its detailed transaction traces and error tracking. However, the interface can be overwhelming for new team members, and the pricing model feels punitive as we scale. It's a powerful tool that works well, but the cost and complexity make me evaluate alternatives.

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avacloud596
Ava Thomas
Apr 27, 2026
4.50/5
Indispensable for Proactive Monitoring
Ease of Use
Features
Value for Money
Customer Support
Overall Experience

As a developer, New Relic has become my go-to dashboard for application health. The real-time APM insights are incredibly detailed, letting me pinpoint slow database queries or error spikes before they affect users. Its ability to correlate front-end and back-end performance makes troubleshooting a breeze, saving our team hours of manual digging.

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shall1083
Skyler Hall
Apr 24, 2026
2.67/5
Overpriced and Overcomplicated
Ease of Use
Features
Value for Money
Customer Support
Overall Experience

The pricing model is a moving target that keeps climbing without clear justification. The interface is cluttered and overwhelming for our small team, making it difficult to find the simple performance metrics we actually need. We've spent more time trying to configure and understand New Relic than we have solving the actual issues it surfaces.

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llopez1994
Liam Lopez
Apr 23, 2026
3.67/5
Powerful but Complex and Expensive
Ease of Use
Features
Value for Money
Customer Support
Overall Experience

New Relic gives us incredible visibility into our application performance with detailed metrics on load times, throughput, and error rates, which is fantastic for debugging production issues. However, the user interface can be overwhelming, and it took our team significant time to learn how to navigate it effectively. Also, as our usage scales, the cost has become a real concern, making us question its long-term value for our smaller team.

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Review Summary
3.9

Based on 34 reviews

Ease of Use 3.4/5
Features 4.8/5
Value for Money 2.7/5
Customer Support 3.9/5
Overall Experience 3.7/5
Rating Distribution
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New Relic
New Relic

New Relic is a performance monitoring software for applications. It allows developers to track and monitor application performance in real-time …

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