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Reviews for New Relic

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rking8233
Riley King
Apr 13, 2026
2.33/5
Overpriced and Overwhelming - Not The Silver Bullet They Promise
Ease of Use
Features
Value for Money
Customer Support
Overall Experience

New Relic's interface is cluttered and unintuitive, making it difficult to quickly identify actual performance bottlenecks. The pricing model is opaque and escalates rapidly as you add more services, becoming prohibitively expensive for small to medium-sized teams. For the high cost, I expected more proactive alerting and clearer root-cause analysis, but we often find ourselves sifting through a sea of data without clear answers.

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olivia_harris40
Olivia Harris
Apr 07, 2026
4.67/5
Essential for monitoring our production apps
Ease of Use
Features
Value for Money
Customer Support
Overall Experience

As a DevOps engineer, New Relic has become indispensable for our team. It provides real-time visibility into our applications' performance, helping us catch and resolve issues before they impact users. The APM, infrastructure monitoring, and error analytics give us the confidence that we can maintain high availability. We've significantly reduced our MTTR for performance-related incidents.

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annacode12
Anna King
Apr 06, 2026
4.67/5
A developer's game-changer for real-time monitoring
Ease of Use
Features
Value for Money
Customer Support
Overall Experience

As a developer, New Relic has completely transformed how I monitor and troubleshoot our production applications. The real-time performance metrics, detailed error tracking, and comprehensive dashboards allow my team to identify and resolve incidents before they impact our users. It's become an indispensable tool for maintaining our application's health.

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dakota_white20
Dakota White
Mar 18, 2026
3.67/5
Powerful but Pricey - Great Data, Steep Learning Curve
Ease of Use
Features
Value for Money
Customer Support
Overall Experience

New Relic gives us incredible visibility into our application performance with real-time alerts that have caught several critical issues before they affected users. The interface can be overwhelming for new team members, and the pricing model feels restrictive as our infrastructure grows. We're locked in because the data is so valuable, but we constantly evaluate alternatives due to cost.

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Review Summary
3.9

Based on 34 reviews

Ease of Use 3.4/5
Features 4.8/5
Value for Money 2.7/5
Customer Support 3.9/5
Overall Experience 3.7/5
Rating Distribution
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4
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3
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2
2
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New Relic
New Relic

New Relic is a performance monitoring software for applications. It allows developers to track and monitor application performance in real-time …

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