Nextiva

Nextiva

Nextiva is a cloud-based business phone service provider. It offers VoIP phones, business texting, call center software, email marketing tools, live chat, and other unified communication features for small and medium-sized businesses.
Business & Commerce Communication
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Nextiva alternatives ➤

Nextiva: Cloud-Based Business Phone Service

Nextiva offers VoIP phones, business texting, call center software, email marketing tools, live chat, and other unified communication features for small and medium-sized businesses.

What is Nextiva?

Nextiva is a cloud-based unified communications platform designed for small and medium-sized businesses. Founded in 2006, Nextiva provides VoIP phone systems, business texting, call center software, email marketing tools, live chat software, and other business communication tools.

Key features of Nextiva include:

  • Cloud-based VoIP phone service with unlimited calling and over 40 calling features like auto attendants, voicemail-to-email, call recording, and more.
  • Business SMS and team texting capabilities.
  • Advanced call center software with skills-based routing, real-time analytics, custom agent status, and more.
  • CRM integrations, including Salesforce, Zendesk, and NetSuite.
  • Email marketing and automation with tools to create emails, automate sequences, track opens/clicks, manage contacts, and more.
  • Live website chat widget to engage website visitors.
  • Mobile apps so users can make calls, send texts, and manage the phone system remotely.

Nextiva emphasizes reliable call quality and uptime with voice traffic monitored 24/7. Customers have access to U.S.-based support. Infrastructure is spread globally across AWS data centers for redundancy.

Overall, Nextiva is a leading cloud business phone provider with extensive unified communications, call center, and customer engagement capabilities oriented towards SMBs.

Nextiva Features

Features

  1. Cloud-based phone system
  2. Auto attendants
  3. Call routing
  4. Voicemail
  5. Mobile app
  6. Video conferencing
  7. CRM integrations
  8. Call analytics

Pricing

  • Subscription-Based

Pros

Intuitive interface

Scalable

Reliable call quality

Competitive pricing

Excellent customer support

Cons

Can be complex for basic users

Some features cost extra

Mobile app needs improvement

Official Links

Official Website
https://www.nextiva.com/products/business-phone...

The Best Nextiva Alternatives

Top Business & Commerce and Communication and other similar apps like Nextiva

Here are some alternatives to Nextiva:

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UniVoIP OfficeConnect™
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net2phone
Suggest an alternative ❐

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8x8 Virtual Office is a cloud-based business phone and unified communications platform designed for small to medium sized organizations. It delivers a full suite of advanced voice, video, messaging, and collaboration tools in one complete solution.Key features of 8x8 Virtual Office include:Cloud-based phone service with full PBX capabilities like auto...
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TeleCMI

TeleCMI is a feature-rich cloud contact center software suite aimed at small to midsize BPOs, call centers, help desks, and IT support teams. It is an all-in-one solution for managing customer interactions across channels like voice, email, live chat, social media, and more.Key features of TeleCMI include:Omnichannel contact routing and...
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UniVoIP OfficeConnect™

UniVoIP OfficeConnectTM is a business phone system designed specifically for small and medium-sized businesses. It works by converting voice calls into data packets and transmitting them over the business's existing broadband internet connection, rather than relying on traditional analog phone lines.Some key features and benefits of UniVoIP OfficeConnect include:Cost savings...
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Net2phone

net2phone is a leading Voice over Internet Protocol (VoIP) phone service provider founded in 1996. It offers affordable home phone and business phone services that utilize advanced calling technology to route calls over the internet rather than traditional phone lines.Some key features of net2phone include:Cheap international and domestic calling rates...
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