OpenTable

OpenTable

OpenTable is an online restaurant reservation service. It allows users to book tables at restaurants online, view menus, read reviews, and earn rewards through the OpenTable Rewards program. OpenTable works directly with restaurants to enable real-time online reservations.
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reservations restaurants booking rewards

OpenTable: Online Restaurant Reservation Service

Make restaurant reservations, view menus, read reviews, and earn rewards through the OpenTable Rewards program. Get instant access to real-time online reservations with top restaurants.

What is OpenTable?

OpenTable is a leading provider of online restaurant reservations, seating over 1 billion diners globally since its founding in 1998. The OpenTable network connects restaurants with diners to make it easier to book a table and drive business. The company provides a software and mobile payments platform for restaurants to better manage tables and reservations, while an OpenTable website and mobile app allow diners to easily find available tables, make free reservations instantly, view detailed restaurant information, check menus, read reviews, and earn rewards.

For restaurants, OpenTable offers a cloud-based solution to streamline front-of-house operations with guest management tools that help fill tables and turn tables more efficiently. Features include managing reservations, waitlists and floor plans in real time as well as generating customer analytics and insights to improve operations. The company also provides integrated payment processing to enable electronic payments at full-service restaurants. More than 51,000 restaurants, across all 50 states and 31 countries, use OpenTable to grow their businesses.

For diners, the OpenTable website and mobile apps for iOS and Android offer a convenient way to discover local restaurants and book reservations instantly for free. Users can view menus, read verified diner reviews, earn 100 Rewards Points for every completed dining reservation through the OpenTable Rewards program to redeem for Dining Cheques to use at participating restaurants or to donate to select charities.

OpenTable Features

Features

  1. Online restaurant reservations
  2. View restaurant menus
  3. Read customer reviews
  4. OpenTable Rewards program
  5. Real-time online reservations

Pricing

  • Subscription-Based

Pros

Convenient and easy-to-use platform for booking restaurant reservations

Provides access to a wide range of restaurants

Allows users to read reviews and view menus before booking

Rewards program offers incentives for frequent users

Cons

Fees charged to restaurants may be passed on to customers

Limited control over reservation availability for restaurants

Potential for increased competition and reduced customer loyalty to individual restaurants


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