ProCaller

ProCaller: Cloud-Based Call Center Dialer Software

Cloud-based dialer software for call centers and sales teams to boost productivity with predictive dialing, call analytics, skills-based routing & more.

What is ProCaller?

ProCaller is a cloud-based predictive dialer software designed specifically for call centers and sales teams to increase agent productivity and optimize outbound calling campaigns. Key features include:

• Predictive dialing technology that automatically connects agents to leads while adhering to compliance rules
• Powerful call analytics and reports to analyze performance across agents, campaigns and lead sources
• Skills-based routing to match the right agents to the right leads
• Customizable agent desktop to streamline workflows
• CRM, database and API integrations
• Flexible scaling to support teams of all sizes
• Robust compliance features to stay within regulations like TCPA
• Omnichannel support for voice, email and SMS campaigns

ProCaller runs in the cloud so there is no hardware to install. The system aims to maximize agent productivity while minimizing downtime through predictive algorithms. Customizable dashboards provide visibility into real-time campaign KPIs. Overall, ProCaller provides full-featured outbound contact center software with the flexibility to meet the needs of high-performance sales and collections teams.

ProCaller Features

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