What is Pushline?
Pushline is a conversational customer engagement platform designed to help businesses have meaningful conversations with customers over various messaging channels like SMS, RCS, WhatsApp, Facebook Messenger, etc. It allows you to:
- Engage customers with personalized, interactive conversations at scale across messaging platforms
- Gather insights from conversations to understand customer needs better
- Automate conversations when possible while maintaining a human touch
- Route conversations to the right agents
- Manage conversations from a unified inbox
Key capabilities include omnichannel engagement, conversation builder, automation, analytics, live chat, and more. Pushline enables brands to engage customers in more meaningful and impactful ways through messaging, leading to better customer experiences and business outcomes.