Qchat
QChat is an open-source live chat and chatbot software for websites. It provides real-time visitor engagement through live agents and AI-powered chatbots. Some key features include unlimited chats, team inbox, knowledge base, custom chat widgets, mobile SDKs and APIs for integrat
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chatbot
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visitor-engagement
websites
QChat: Live Chat and Chatbot Software for Website Visitor Engagement
Open-source live chat and chatbot software for real-time visitor engagement, featuring unlimited chats, team inbox, knowledge base, custom widgets, and mobile integration.
What is Qchat?
QChat is an affordable yet powerful live chat and chatbot software designed to increase sales and improve customer support on websites. It comes packed with features to engage visitors and convert them into customers.
Key Features
- Unlimited live chats and chatbots
- Team inbox to collaborate with agents
- SmartKnowledge base for self-service
- Customizable chat widgets
- Mobile SDKs for iOS & Android apps
- REST APIs and webhooks
- Visitor info, custom variables and tags
- Agent status, transfer and departments
- Real-time analytics and reports
- Multilingual live chat
QChat offers unlimited live chats and chatbots at a fraction of the cost of other providers. It can be self-hosted on your own servers or hosted on QChat's globally distributed infrastructure. The chat widget is mobile-friendly and customizable to match your brand. Visitor info helps personalize conversations while powerful features like offline forms and callbacks ensure no lead gets dropped.
With its focus on performance and scalability, QChat can easily handle high traffic websites. The REST API and webhooks provide seamless integration options. QChat caters to organizations of all sizes and serves a global customer base spread across various industries like e-commerce, travel, education, real estate and more. It comes with 24x7 expert support and works great for sales and support chat.
Qchat Features
Features
- Unlimited chats
- Team inbox
- Knowledge base
- Custom chat widgets
- Mobile SDKs
- APIs for integration
Pricing
- Open Source
- Freemium
Pros
Open source and free
Easy to install and configure
Good feature set for basic needs
Active community support
Cons
Limited customization options
Basic reporting capabilities
No advanced features like co-browsing
Lacks some enterprise-level capabilities
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